Last Updated: 2026-06-04
Welcome to Float. These General Terms and Conditions ("Terms") are a legally binding agreement between the company you represent ("you", "your", or "Customer") and Float Lending AB, reg. no. 559100-4907 and/or Float Finance AB, reg. no. 559167-3537 (jointly "Float", "we", "us", or "our").
Float Lending AB operates and owns the Float platform (the “Platform”). Float Finance AB provides business credit services through the Platform. Depending on which services you use, you may be entering into a relationship with one or both entities. References to 'Float' in these Terms apply to each company in respect of the services it provides.
These Terms govern your access to and use of the Platform and the services we provide through it. By creating an account or using our Platform, you agree to these Terms. You confirm that you have the authority to bind your company to this agreement.
Please read these Terms carefully. They work alongside our Privacy Policy and any specific terms for services you choose to use, such as the Business Account Terms available on www.floatfinance.com
Float is not a bank or a regulated financial institution. We provide a software platform and related services to help you manage and understand your business finances. Our direct services ("Platform Services") include:
Float Finance AB offers business credit facilities to eligible customers through the Platform ("Business Credit").
Application process: You can apply for Business Credit directly through the Platform. By submitting a Business Credit application, you enter into a contractual relationship with Float Finance AB and agree that these Terms apply between you and Float Finance AB in respect of the Business Credit. As part of the application, Float Lending AB will share financial data it has collected about your business (including data from connected accounts) with Float Finance AB to enable them to conduct their creditworthiness and AML assessments.
Our Platform also serves as a gateway to access financial products and services provided by our trusted, regulated partners ("Partner Services"). These are not provided by Float. When you use a Partner Service, you enter into a direct contractual relationship with that partner, separate from and independent of your relationship with Float.
Current Partner Services include:
We are not a party to your agreements with our partners and are not responsible for their services, actions or omissions. Our role is to facilitate your access to these services through the Platform.
We use the financial data you choose to share with us to provide insights and, where you apply for it, to assess your application for Business Credit. Data you chose to share determines the insights we can provide and, where you apply, the assessment of your Business Credit application. You can share data in the following ways:
Our Platform and Services are available only to registered business entities. You are not eligible to use our services as a consumer or for personal purposes.
The services are available in the following territories:
Business Credit (provided by Float Finance AB): Available to businesses registered or domiciled in Sweden, Norway, Denmark, Finland, Iceland, Germany, Austria, Switzerland, Belgium, the Netherlands, Luxembourg, Estonia, Latvia, Lithuania, Ireland, the United Kingdom and Spain.
Business Account (powered by Airwallex): Available to businesses registered or domiciled in the European Economic Area, the United Kingdom, Switzerland and Gibraltar.
We do not knowingly provide services to businesses outside these territories. If your business is registered or primarily operates outside the above territories, you are not eligible to use the relevant service. We reserve the right to restrict or terminate access if we become aware that a customer no longer meets the geographic eligibility requirements.
To use the Platform, you must create an account. To access certain services, such as the Business Credit or Business Account, you will need to complete the onboarding and customer due diligence (KYC/KYB) process required by the relevant partner (e.g., Airwallex). We may facilitate this process, but the decision to approve your application rests solely with the partner. For the Business Credit, the credit decision rests solely with Float Finance AB.
You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use of your account.
Float Finance AB is subject to the Swedish Anti-Money Laundering Act (lag (2017:630) om åtgärder mot penningtvätt och finansiering av terrorism) and applicable regulations. Float Finance AB is legally required to verify the identity of our customers, their beneficial owners and to conduct ongoing due diligence.
You undertake to:
provide us with all information and documents we request to fulfil our AML/KYC obligations, both at onboarding and on an ongoing basis;
promptly notify us of any changes to beneficial ownership or other information previously provided; and
not use the Platform or any services for money laundering, terrorist financing, or any other unlawful purpose.
We reserve the right to suspend or restrict your access to the Platform or any services, without liability, if we are unable to complete required due diligence or if we identify activity that triggers our reporting or monitoring obligations.
Your privacy and the security of your data are paramount. Our processing of personal data is described in detail in our Privacy Policy available on www.floatfinance.com
To provide the Platform Services, we process data you provide during sign-up and data retrieved from your connected accounts (with your permission). This may include company details, representative information, transaction data, account balances and accounting records.
We only share your data when there is a legal basis to do so. This includes sharing data based on your explicit consent or instruction, for the performance of an agreement you have entered into or are going to enter into with our partners, or where we have a legitimate interest that is not overridden by your rights.
With Airwallex (for Business Account): By applying for a Business Account, you authorise us to share necessary onboarding and transaction data with Airwallex to enable them to provide their regulated services and comply with their legal obligations, such as anti-money laundering (AML) laws. This is a controller-to-controller data transfer.
With Float Finance AB (for Business Credit): If you choose to apply for a Business Credit, Float Lending AB will share the data we have collected (including financial data from connected accounts) with Float Finance AB. This data is used by them to perform their creditworthiness and AML assessments.
The information displayed on the Platform – including data retrieved from connected accounts, analytics, KPIs, and AI-generated outputs – is provided for informational purposes only. It does not constitute binding statements regarding the financial position, creditworthiness, or prospects of any company. Float does not verify the accuracy of data provided by you or retrieved from third-party sources on your behalf. You are responsible for independently verifying any information before relying on it for business decisions.
You are responsible for the data you provide to us, whether you upload it directly or make it available by connecting a source you authorise. You confirm that: you have the right to provide this data to us and, where it includes information about other individuals, to share it for the purposes described in these Terms and our Privacy Policy; the data is accurate and not misleading to the best of your knowledge; and providing it does not breach any law or any obligation you owe to a third party.
The insights and analyses provided through the Platform, including those from the AI CFO service, are for informational purposes only. They are generated through automated models based on the data you provide. They do not constitute professional financial, legal, or tax advice. You are solely responsible for your business decisions, and you should consult with a qualified professional before making any financial decisions.
The Platform and all services are provided "as is" and "as available". We make no warranties, express or implied, regarding their accuracy, reliability, or suitability for a particular purpose. We are not responsible for the accuracy of data provided by you or retrieved by our partners from your connected accounts.
To the maximum extent permitted by law, Float shall not be liable for any indirect, incidental, or consequential damages, including lost profits or loss of data.
Our total aggregate liability for any and all claims arising out of or in connection with these Terms or our Platform Services is limited to the total fees you paid to us in the twelve (12) months immediately preceding the event giving rise to the claim.
This limitation does not apply to damages caused by our gross negligence, willful misconduct, or in cases where liability cannot be limited under applicable law.
We are not liable for any loss or damage arising from your use of Partner Services. Any claims related to the Business Account or account information retrieval must be directed to the respective partner (Airwallex or the AISP).
You agree to indemnify, defend, and hold harmless Float, its directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of the Platform or any services; (b) your breach of these Terms; (c) your breach of any applicable law; or (d) any inaccuracy in information you have provided to us.
We aim to make the Platform available at all times but do not guarantee uninterrupted or error-free access. We may temporarily restrict or suspend access to the Platform without prior notice if required for maintenance, security, capacity management, or to implement technical improvements. No claims may be asserted against Float arising from such restrictions.
We may engage third-party subcontractors to operate, maintain, or develop the Platform. We are not responsible for the acts or omissions of such subcontractors beyond what is required by applicable law. We will ensure that any subcontractors handling personal data are subject to appropriate data processing agreements.
This agreement begins when you accept these Terms and continues until terminated by either you or us.
You may terminate this agreement at any time by closing your Float account.
We may suspend immediately, or terminate your access to the Platform by providing you with at least 30 days' written notice. We may terminate with shorter notice or immediately if:
(a) you are in material breach of these Terms;
(b) we are required to do so by law or a regulatory authority; or
(c) you have repeatedly infringed the terms and conditions.
We may update these Terms from time to time. We will publish the updated Terms on our website www.floatfinance.com. Your continued use of the Platform will constitute your acceptance of the new Terms. If you do not agree to the changes, you have the right to terminate this agreement before they take effect.
All rights, titles, and interests in and to the Platform – including software, content, trademarks, logos, and documentation – are owned by Float Lending AB or its licensors. Nothing in these Terms grants you any rights in the Platform beyond the limited right to access and use it as described herein. You may not copy, modify, distribute, reverse-engineer, or create derivative works based on the Platform without our prior written consent.
You may not assign, transfer, or sub-license your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms to an affiliate or in connection with a merger, acquisition, or sale of all or substantially all of our assets, provided that the assignee assumes all obligations hereunder.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a competent court or authority, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions shall continue in full force and effect.
These Terms shall be governed by and construed in accordance with the laws of Sweden, without regard to its conflict of law provisions.
Any dispute concerning these Terms, or the breach, termination or invalidity thereof, if unable to be resolved amicably, shall be finally settled by arbitration in accordance with the Rules for Expedited Arbitrations of the SCC Arbitration Institute. The seat of arbitration shall be Stockholm, Sweden. The language to be used in the arbitral proceedings shall be English.Such arbitration proceedings and any information disclosed in connection with such proceedings concerning the Parties, their businesses and these Terms shall always remain confidential relative to any third party.
For any questions or support queries, please contact us at support@floatfinance.com.
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